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Administrative Team Lead - Denials

Department: RCM Third Party Operations
LabCorp (NYSE: LH), an S&P 500 company, is a leading global life sciences company that is deeply integrated in guiding patient care, providing comprehensive clinical laboratory and end-to-end drug development services. With a mission to improve health and improve lives, LabCorp delivers world-class diagnostic solutions, brings innovative medicines to patients faster and uses technology to improve the delivery of care. LabCorp reported net revenues of over $10 billion in 2017.
LabCorp is seeking an Administrative Team Lead for its McLeansville, NC location.
+ Responsible for supporting a 3rd Party Denial resolution team of 10+ AR Representatives
+ Maintains a complete process working knowledge of all primary team project assignments that aligns with current standard operating procedures (SOPs), written project instructions and/ or analyst guidance for the purposes of training staff to process work, validating production standards and support staff/ analyst with questions and answers (Q&A)
+ Learns newly assigned and temporary project assignment SOPs and/ or instructions before assignment to team members for the purposes of training staff to process, validate initial standard expectations and support staff/ analyst with Q&A
+ Validates production standards for all primary team project assignments on a monthly basis and communicates anomalies/ variances to supervisor
+ Processes team project assignments at or above standard as needed to ensure turnaround times and ECDs are met (production assignments could represent approximately 50% of total work assignments)
+ Supports supervisor in the training of employees on all primary team project assignments as well as on newly assigned or temporary project assignments, Q&A and SOP development
+ Assists with SOP development and changes for all primary team project assignments as well as on newly assigned projects/ processes
+ Assists supervisor with performance analysis assessments of team members as directed
+ Supports supervisor and Audit Team as necessary with individual and or process audits
+ Supports supervisor as needed with labor planning and work distribution
+ Inspects work assignments to ensure accuracy and completeness of data and instructions and communicates issues to supervisor, analyst and other appropriate leadership
+ Maintains an awareness if individual team member assignments and supports supervisor as appropriate in identifying and communicating project assignment and labor resource issues
+ Communicates team member feedback associated with project assignments and work environment to the supervisor as appropriate
Requirements
Requires a High School Diploma or equivalent, but prefer an Associate's Degree with 3-5 years of applicable experience
Shift
1
Schedule
Monday - Friday, 8am-5pm
As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.


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